The course covers the activities to support an emergency operation, including:
The scope of the course is confined to addressing the functions performed by EOC staff. It does not address issues of emergency response/recovery management.
1 Day - class based.
This course is applicable to employee and volunteer personnel working, or likely to work, in a local, regional or state level emergency operations centre (EOC). Course content reflects the role of staff in an EOC who would implement information management procedures. These staff roles include Liaison Officers as well as those performing support roles such as clerks.
Participants are not formally assessed during the course.
On completion of this program, participants will be able to:
The organisation you nominate during enrolment may request information from OEM about staff or volunteers who undertake this course. The only information released by OEM will be your name and details relating to the course. All other personal details will not be released by OEM and will remain confidential. Your organisation collects this information to determine who, or the number of staff/volunteers, completes this training. Therefore, enrolment in this course is acknowledgement that this information can be released to the organisation you have nominated during registration.
This course is free of charge.
The Welfare Services Functional Area delivers key welfare services to meet the immediate needs of disaster affected people (children, adults, and/or families) and administers Disaster Relief Grants for eligible applicants. The Key Welfare Services are defined as emergency accommodation, catering, personal support, material aid, immediate financial assistance and disaster relief grants.
Foundations in Lesson management is recommended for stakeholders involved in emergency management. It covers topics on knowledge management, lessons management concepts, definitions and lessons management processes.